Global Business Perspectives

I am the local ambassador in Detroit for www.InterNations.org, an online community that meets regularly. The membership is comprised of expatriates living in the area as well as Americans who have lived abroad or are globally minded through travel/interest.  Our group met last night for happy hour.  It is always an interesting mix of folks from all over the world. With travel experiences that could be written about.  What is so great is we all live in Detroit now – we all share a love of travel and adventure.  And meeting other people with that same passion, help feeds our souls.

For me, these relationships are key to growing personally and professionally.  I have made friendships that have helped me get work and jobs.  Additionally, I can honestly say that if I traveled to almost anywhere in the world, I have a great place to stay with a friend and a built in tour guide.  This is a great deal of comfort because traveling alone can be daunting.

This can also be a great benefit in the global business arena…as strong relationships are a MUST.

American’s are known for their “time is money” ways and are often very superficial in their business relationships; compartmentalizing their personal and professional lives.  In most of the rest of the world – people’s personal relationships are what drive their professional dealings.  Understanding this important cultural nuance will not only help you professionally but enrich you personally. 

Taking the time and really getting to know your customer, distributor and vendor in other parts of the world will help you build trust, credibility and friendships.  The stronger relationship may help you get what you want faster, easier or even cheaper.  Think about it – you are more apt to do favors for your friends as opposed to strangers. 

6 tips to building multicultural relationships:

1.  be open: willing to ask questions and share information

2.  be tolerant of differences: just because it is not what you do – don’t assume it is wrong

3.  do what you say you will do:  if you suggest doing coffee – make a date

4.  leave business for last: let them guide the conversation that direction

5.  reach out: ask them to do something like dinner, a bike ride or a visit to a place of interest

6.  learn: inquire about their language, culture, traditions etc

Everyone loves to talk about themselves, knowing how to ask good questions and taking the time to listen to their answers is as good as gold.

I love the global model of relationships, I like learning about their families, holidays and their work. I believe I have learned more about myself and what it means to be an American by having wonderful relationships with friends around the world.  I know that I am richer in my soul and pocketbook for knowing my international friends. 

What are some ways you take time to get to know the people you work with around the world?

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This interview with Gary Carleton, the managing director for UPS Capital discusses how globalization has effected supply chain, trade finance, cash flow and international business risks.

Gary shares current supply chain trends and how they are impacted by globalization.  Trade finance has become a increasingly important item to consider in global business to ensure an efficient supply chain.

The international marketplace is very dynamic and the current economy is making small to mid size businesses look at all their choices to ensure their imported and exported goods get t where they need to go without stopping cash flow for their businesses.

Gary does highlight the services UPS offers in this area which can be very helpful to integrate the three flows of global commerce

1.  Goods

2.  Information

3.  Funds

How are you financing your Global Supply Chain now?  What have you found to be the  most helpful?

 

 Global Supply Chain Finance [18:14m]: Play Now | Play in Popup | Download

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